Customer Service Gives Brick-and-Mortar Edge
The news gets a little tiring. eCommerce has taken retail by storm and brick-and-mortar had better look over its shoulders. But as with all news, the headlines tell only part of the story. They...
View Article3 Fundamentals of a Good Loyalty Program
I’ve never been an enthusiastic loyalty program member. Cafe owners try to sell me on the concept to little effect. I accept the card, to be polite, but I don’t like feeling obligated to any single...
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Cin7 Ranks Among Top Supply Chain Blogs
Cin7 received some unexpected recognition recently. Feedspot, a modern RSS reader, has ranked Cin7’s blog at 17 in its Top 75 Supply Chain Blogs list. According to Feedspot, the service selected the...
View ArticleWill Uber Freight Lower Shipping Costs?
Uber last month rolled out its long-anticipated trucking brokerage solution in the US. Uber Freight matches truckers with loads to haul. Some worry it will disrupt logistics the way Uber has impacted...
View ArticleThe EDI Link in the B2B Supply Chain
The B2B world has a reputation for lagging behind B2C in technology. However, the tides are turning, and these days B2Bs rely less on paper processes and phone calls to complete transactions. There’s...
View ArticleHow Far Would You Go For Last-Mile Logistics?
How far is eCommerce pushing companies to compete using last-mile logistics? A big retail chain might have employees drop off deliveries on their way home from work. That’s what Walmart announced in...
View ArticleThe Rise of Showrooms in the Omnichannel
Changes in technology, consumer behavior, and commerce have placed a new importance on showrooms. While some verticals have long used showrooms to demonstrate products, signs point to wider adoption....
View ArticleHow Digital B2B Reflects Changing Behavior
Your B2B customers behave more and more like B2C shoppers every year. This shouldn’t surprise anyone. After all, your buyers are also consumers, using the same efficient online tools B2C eCommerce has...
View ArticleJune Feature Updates and Product Upgrades
Find out more about some upcoming integrations we’ll be adding to the Cin7 Supply Chain App Store soon, as well as recent and upcoming upgrades and improvements to the Cin7 solution. New Integrations...
View Article3 Ways to Size Up 3PLs for Apparel Fulfillment
Ambitious fashion brands must consider the channels they use carefully. They can’t rely on physical retail alone to drive growth. Pure-play online, equally, comes with limitations. Thus, apparel...
View Article5 Ways Bad Inventory Management Costs You
How much does inadequate inventory management cost a business? No matter what or how you sell, bad inventory management can hurt your cash flow and mess with your bottom line. Generally speaking,...
View ArticleThe Good and Bad of the Autonomous Supply Chain
Companies invest billions of dollars a year developing drones and driverless vehicle technology for commercial applications. From the port to the highway to the warehouse, we begin to see how...
View Article5 Tips to Get Cheap Word-of-Mouth Marketing
In today’s competitive, crowded, omnichannel world, how does a small business with no budget attract attention? Word-of-mouth marketing is the best tool you have that doesn’t cost an arm and a leg. The...
View ArticleHow Amazon’s Omnichannel is Taking Shape
News broke on June 16 that Amazon will buy the US grocery chain, Whole Foods, for $13.7 billion. It’s just one more push in the Amazon omnichannel expansion. The company that started off as one of the...
View ArticleHow Technology Will Make Fashion Even Smarter
It’s true that robots will one day take over the world, but don’t be alarmed. They just want to be your stylist. If you look at how the market is taking shape, technology will make fashion more...
View Article5 Ways to Meet B2B Customer Expectations
Dealing with B2B customer expectations isn’t what it used to be. On the one hand, your customers shop and buy much the same way B2C customers do. Research shows, in the first place, they compare prices...
View ArticleCin7 Walmart Marketplace Integration Goes Live
This week Cin7 went live with its Walmart Marketplace integration in the Cin7 Supply Chain App Store. The integration makes it easy for Cin7 customers to manage stock and sales as they expand their...
View ArticleDo Big Chain Closures Help Small Stores?
The year is well past the halfway mark, and we’ve already seen retail chains taking a hit all over the place. Specifically, big retail store closures continue at a higher than the global financial...
View ArticleTurning Home into a Fashion Showroom
Amazon turned the heat up on department stores yet again. The company is testing a variation of the subscription box concept in which customers turn their homes into a fashion showroom. Prime Wardrobe...
View ArticleIs There a Retail-Wholesale Balance?
Brands across many industries once relied exclusively on middlemen to reach their customers. However, eCommerce made it easier for manufacturers and suppliers to sell directly to their customers. Can...
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