Things To Remember About Customer Service
The last thing any supplier needs to worry about is difficulty with orders, which makes customer service an important aspect of any business. This is something Sellers on Amazon will know if they...
View ArticleHow eCommerce is Reshaping Retail one Brand at a Time
Fashion accessory brand Fossil is the latest big name in reshaped retail. The company announced that it is downsizing, in the face of declining total sales, by streamlining its SKUs and closing...
View ArticleHow Social Selling Brings in More Prospects for Growing B2Bs
Wholesalers will get more out of happy customers making referrals and social selling than from antique sales tactics. Research bears this out. Potential customers are too busy to swim through the...
View ArticleWill 2017 Give Amazon Sellers Cause for Concern?
President-elect Donald Trump made statements through the long campaign that, if acted on, could spell trouble for Amazon sellers. First, there was Trump’s animus for Amazon CEO Jeff Bezos, and owner...
View ArticleCan Online Entrepreneurs Know if They Are Turning a Profit?
Many companies earn millions of dollars in revenue every year and have no idea if they’re turning a profit. Surprising, perhaps, but not difficult to understand. In the age of eCommerce, entrepreneurs...
View ArticleCin7 Partner Bootcamp Lands in Australia
Cin7 brought its Partner Bootcamp to Australia for a one-day event in Sydney on November 8. This was the second Partner Bootcamp Cin7 offered since we launched our two-tier Partner Program in October....
View ArticleWhy Planning for Digital Investment Matters
Harvard University researcher Joe Peppard says most companies do not distinguish among different types of digital investment, but spend on all technology in the same way, regardless of its present and...
View ArticleHow Simplicity Makes the Periodic Inventory Method the Right Choice
Companies tracking inventory will use either the perpetual or periodic inventory methods to account for the cost of goods sold (COGS). The two methods work to achieve the same connective purpose. They...
View ArticleApparel Retail as We Know it is Dead. Thanks, Internet!
There seems to be a new story every week spelling doom and gloom for brick-and-mortar apparel retail. Big name fashion retailers are obviously struggling to contend with the eCommerce world order....
View Article3 Ways Full-View Inventory Management Spells Success
Companies with realtime, full-view inventory control tend to earn more revenue than companies that don’t. A survey conducted by ARC Advisory Group found that businesses that have the ability to...
View ArticleHas Everyone Gone Crazy with Global Shopping Frenzies?
A recent survey conducted by an eCommerce services agency shows that Black Friday may no longer be a shopping frenzy for Americans alone. Americans may find that a bit odd. Black Friday is inseparable...
View ArticleWill You Be Selling Through Big Retail Online Marketplaces?
A good number of US retail chains are taking a page from the Amazon playbook by turning their eCommerce sites into online marketplaces. Home-goods chain Crate & Barrel, big box retailer Wal-Mart,...
View ArticleThe Age of the More Than Pure-Play eCommerce Seller
While big retail chains dramatically reconfigure their legacy investment in brick-and-mortar locations, pure-play eCommerce companies are figuring out how to get physical. It isn’t just that people...
View Article3 Inventory Headaches To Make You Dread Christmas
The end of November means one thing. The Christmas shopping season is well underway. But this time of joy may spell trouble for companies suffering some inventory headaches. Why? Some companies spend...
View ArticleHow to Make B2B Customers Your Best Friends Forever
There is a persistent impression, perhaps a holdover from the time before eCommerce, that b2b customers and suppliers alike find the transaction, well, boring. As one writer puts it, “we are prone to...
View ArticleDon’t Let Returns Burden You With Excess Stock
It’s Christmas shopping season now, but come December 26, Returns and Exchange Season will be upon us. Returns are a more-or-less unpleasant fact of life. What gets returned and how often depends on...
View ArticleHow a 3PL Helps SMEs Take on the Big Guys
The global trend in third-party logistics has seen 3PL providers shouldering more aspects of supply chain management for smaller organizations. A small-to-medium enterprise (SME) in particular seeks...
View ArticleCIN7 December Features Update
Cin7 this month is in the final stages of launching new integrations with Amazon. These integrations will allow users to track inventory directly through to all four Amazon sales channels: Seller,...
View ArticleCarry Less, Make More with Integrated Demand Planning
Companies that have taken to the omnichannel world are not as tuned in when it comes to integrated demand planning. But they’re getting better. According to Boston Retail Partners’ 2016 Merchandise...
View ArticleCase Study: The Destination Shop with the eCommerce Twist
Ken Robinson didn’t know what to do with his business economics degree after graduation. He could go back to working on a fishing boat, what he did every summer since he was 11. But, then what? His...
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